Commercial Daily & Weekly Cleaning Services

Wilkes Cleaning have been providing professional and reliable daily and weekly commercial cleaning services across West and South Yorkshire since 1989. We can provide commercial cleaning services at times to suit you, such as before work, during work hours, in the evenings and also on weekends. 

Our services are fully inclusive of all equipment, materials, holiday/sickness cover and quality assurance visits by designated Area & Account Managers who provide regular opportunities for feedback and the delivery of action points. 

Wilkes Cleaning strive for 100% service continuity which we achieve via our Managed Absence and Time & Attendance Software. Should an unforeseen circumstance occur, we are aware in real time allowing us the opportunity to provide cover via our team of mobile operatives.

As members of the British Institute of Cleaning Science our services are designed around their pioneering research into cleaning technologies. We use this cutting-edge insight to bespoke comprehensive schedules of cleaning for each of our clients that allows for quality assurance and benchmarking.

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Why Wilkes? What We Provide

  • Our fully trained, uniformed operatives, service over 300 customers across all sectors including education, healthcare, leisure, industrial and manufacturing.
  • Our Managed Absence & Time Attendance software ensures service continuity at all times via our fleet of mobile operatives.
  • We are members of the British Institute of Cleaning Science (BICS) and design our services around their pioneering research into cleaning technologies.
  • Following BICS guidance and Government best practice we have tailored our services to mitigate the risks of COVID-19 via the decontamination of disinfection of communal surfaces and touchpoints.
  • Our highly motivated and fully trained cleaning operatives are supported by a professional management and administrative team enabling us to deliver exceptional standards at all times.
  • Our regular spot checks and formal client care visits provide opportunities for feedback and the delivery of action points.
  • We have full public liability insurance and our practices are assessed by an independent chartered member of IOSH-CMIOSH to ensure all round H&S compliance.
  • Our services are fully inclusive of the very latest in janitorial supplies, equipment and machinery and we provide EN14476 certified antiviral sanitisers as standard.

FAQ

  • What if I'm not happy with an aspect of my service?

    Our Area Managers and back-office support operatives are available at any point to discuss any aspect of your service.  Area Managers will attend site at least once a month to audit cleaning standards, meet with the customer and deliver any required action points.  Follow up monitoring visits will be arranged if required.

     

  • What are TUPE regulations?

     TUPE stands for the Transfer of Undertakings (Protection of Employment) Regulations and its purpose is to protect an employees’ position should responsibility for their role transfer to a new supplier

  • Does TUPE apply to me?

    If you have an incumbent cleaning provider with existing operatives in place, TUPE rules will apply.

  • What if my existing operations are underperforming?

    Wilkes Cleaning specialise in retraining underperforming or problematic operatives. If they fail to meet our unique high standards, they will be performance managed appropriately. This often involves retraining.

  • What areas do you cover?

    Our core area of cover is West Yorkshire but we do stretch to other areas of the County for multi-site customers.

  • What happens if my Operative is sick or doesn't report for duty?

    Wilkes Cleaning have a 24 hour out of hours number for operatives to report sickness and unforeseen circumstances. Should an operative fail to clock in, our newly implement time & attendance software will alert head office within 10 minutes.  In either event, a mobile operative will be despatched to provide the required service.

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